Spot Removal Guide

Our spot removal guide is filled with suggestions to help keep your carpets, upholstery, drapes and area rugs spot free. Here are some preliminary Spot Removal Tips to keep in mind before you start:

• When a spot or stain occurs, act quickly!
  The longer it remains on the carpet, the harder it is to get out!
  
  
• Use clean white towels and blot the stain.
  
  
• Apply the appropriate spot remover as directed for each type of stain.
  
  
• Always work toward the center of the spot.
  
  
• Repeat steps if necessary, and always blot between steps with a clean white towel.
  
  
• Always do a spot removal test on a portion of carpet that is normally not visible.
  
  
• Never use bleach!

Carpet care "1O1"

The best advice for keeping your carpets clean is still pretty straightforward:

• Keep the dirt away in the first place
  Use walk-off mats at the door, use indoor-only shoes or remove shoes while you're in the house.
  
  
• Vacuum regularly
  It's one of the easiest and cheapest preventive maintenance steps you can take for your carpet.
  
  
• Get it professionally cleaned periodically
  The professional systems are more effective than the do-it-yourself units, but more importantly your carpet warranty most probably requires it.
  
  
• Take care of spills immediately
  Preventing spills from getting a foothold and using the proper technique and cleaners (when applicable) to blot them up will minimize the chances of permanent staining.

Wool Wisdom

One of the most crucial areas of carpet maintenance is removal of spots and spills. Acting quickly when anything is dropped or spilled, and always having the necessary cleaning materials at hand are of the utmost importance. We recommend a “WoolClean Spot Removal Kit,” which can be purchased from a Wools of New Zealand Partner Retailer. Call 800-367-0462 or check the Wools website at www.woolsnz.com for the Partner Retailer nearest you.

Frequent vacuuming is a wool carpet’s best friend.

• An upright vacuum with a beater bar/brush is the best type for cut pile carpet. A suction-only vacuum may be required for loop pile Berber carpets to prevent excessive fuzzing.
  
  
• Vacuum cleaner dust bag should be emptied when half full.
  
  
• Exercise prevention maintenance by placing absorbent mats at the most frequently used entrances to your home. Change or launder when these mats become dirty. Filters in your heating and air conditioning systems should be changed regularly.
  
  
• Periodically clean traffic lanes and the areas in front of frequently used chairs with an absorbent powder (such as Host®, Dri-Matic® or Capture®).
  
  
• Keep absorbent cloth or paper towels and cleaning solutions on hand for quick response to spills and accidents.
  
  
• DO NOT apply stain repellent treatments which contain any silicone as they tend to accelerate carpet soiling. (Some carpet manufacturers do not accept responsibility for complaints where such treatments have been used.) When having your wool carpet professionally cleaned, use a “WoolCare Specialist” certified by Restoration Industry Association.