Spilled coffee or wine on your couch and unsure what to do? QUICK! Give us a call so we can navigate you through the steps of what to do before we are able to remedy the problem.
Don't assume your drug store bought fabric cleaner will help you, Sometimes even water can set a stain further so it's very important to call us as soon as a liquid is spilled.
Has the spill happened outside our hours of service?
When a spot or stain occurs, act quickly! The longer it remains on the carpet, the harder it is to get out!
Use clean white towels and blot the stain.
Apply the appropriate spot remover, as directed, for each type of stain.
Always work toward the center of the spot.
Repeat steps if necessary, and always blot between steps with a clean white towel.
Always do a spot removal test on a portion of carpet that is normally not visible.
Never use bleach!
You can always request a bottle of our spot cleaner that we sell in 1 Litre bottles for $20 +gst and our technicians can instruct you on how to use it and which stains it will help remove!
Trust the process! I know it may seem counter productive but you are not pushing the stain in further, We promise!
We like to compare the process of spill absorption to a candle wick. Applying pressure onto the stain with a towel or cloth forced the liquid to pull up and away.
Pet stains can be tricky and one of the more difficult stains to treat.
Treatment on these stains are especially sensitive, especially for vomit stains as the food our dogs eat contains dye. Using the wrong product can stain your carpet permanently!